All orders are processed promptly and usually ship within 2-4 business days after fulfillment. It may happen that a product is Out of Stock, or back order from the distributor without having been reflected on the website at the time of purchase. In such a case, an email will be sent advising the buyer with the estimated delay in delivery.
All orders are shipped within Canada or to the USA through Art and Sound's preferred carrier service, unless another method is agreed upon with the buyer. Some products may not qualify for free shipping due to their size or weight.
All items purchased from on artetson.ca are produced pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.